A good listener not only listens to the words that a person is saying, but also tries to hear the unspoken words of the person’s heart.
What people say
Sam gives wonderfully thorough and well thought out feedback. It’s clear he has done ample research and that he’s passionate about his work. This comes out in the form of useful and excellent feedback for how to improve.
Bekka Burton Trinity College London Licentiate Diploma in TESOL, MA Linguistics